See All Sides of The Story with Discovery Surveys
Discovery Surveys are designed for two-sided discovery, meaning for both the prospect and the seller. By utilizing a motivational interview technique, prospects become more motivated as they are educated. In the process, the surveys ascertain prospects’ readiness for change, care needs, living situation, family dynamics, and more.
Sales teams receive a personalized report for each prospect to help quickly identify prospect fit, as well as areas of focus for sales conversations.
With Discovery Surveys, get answers to questions like:
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- Is it the right time for senior living?
- Can I afford senior living?
- Is it the right time for memory care?
- Is it the right time to downsize?
- Is it time to get help?
- Is home care right for me?
Address Specific Concerns with Engagement Surveys
Engagement Surveys are designed to capture the attention of prospective residents and their families by addressing specific concerns and questions they may have early in their journey.
Engagement Surveys are a great value-add touchpoint from your brand to leverage. They make great secondary calls-to-action on your community website and landing pages. Your Aline client success team can coach you on the best surveys for your website and marketing objectives.
With Engagement Surveys, get answers to questions like:
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- Is it still safe to drive?
- Is this dementia?
Simplify Financial Evaluation with Afford Surveys
Prioritize leads and save your sales team time with Afford Surveys.
Simplify the financial evaluation process without asking for a single number. Prospects receive a financial readiness level that helps your sales team prioritize leads. Afford is especially valuable for adult children who may not have access to their parent’s financial details.
With our Afford Surveys, you can:
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- Prioritize leads based on financial readiness
- Guide prospects with a non-invasive approach
- Put Afford Surveys to work anywhere in your funnel
- Integrates with your CRM and marketing automation platform
Frequently Asked Questions for Senior Living Sales Teams
– Is it the right time for senior living?
– Is it the right time for assisted living or memory care?
– Is home care the right option?
– Is it time to downsize?
– Can I afford senior living?
Each survey helps uncover readiness, care needs, and emotional or financial barriers to move-in.
– Senior living communities and multi-site operators
– Sales and marketing teams qualifying digital leads
– Adult children helping parents explore care options
– Prospects early in the senior living decision journey
They are especially effective for communities looking to improve lead quality and shorten sales cycles.
– Higher engagement from website leads
– Better qualification before tours and calls
– Shorter sales cycles
– More productive conversations with families
– Increased trust during affordability discussions
By educating before selling, teams spend more time with the right prospects.
Yes, Aline Discover is purpose-built for senior living and aging services, with surveys and language tailored to the emotional, financial, and care-related decisions families face when exploring senior living, assisted living, memory care, and home care options.
