Customizable Surveys
Regular quality checks ensure your properties consistently maintain your brand standards and adhere to local and federal requirements. Our fully customizable survey tool enables you to easily create digital surveys any way you like, from reviewing an entire community to a single department or even a specific topic. From culinary to health screenings and property access, you have complete control over how to craft a survey.
Interpretive Guidelines
Each question can include a guide to assist the reviewer, such as examples of specific items to check, reminders of company policies, and state regulations. Our mobile app can capture photos in the field on a question-by-question basis. Users can be prompted to add comments to specific questions during the review to provide more context and details.
Automated Plans to Correct
After conducting a survey, our tool automatically generates a plan to correct each item that does not pass review. Task management functionality reassigns failed items to a particular department or individual to address along with a required completion date. When the corrective action is marked complete, an automatic notification is sent to the supervisor, closing the loop.
Cost Savings
Document compliance reviews and corrective action measures for easy sharing with insurance providers. Avoid corrective action fines by maintaining compliance with regulatory requirements.
Reduce Turnover
Use positive survey results and trends to incentivize and reward your staff. Communities that maintain standards of excellence achieve higher staff and resident satisfaction.
Stay Compliant
Disparate properties and paper processes make compliance challenging. Electronic surveys and dashboards provide insight and trends to keep everyone on the same page.
What others are saying about Aline Quality
In 2020, we started working with the team at Aline to build a Quality tool that would bring much of what Atria has learned over the years to even more seniors who live in communities using Aline’s business tools. It has been interesting to see how the work we’re doing with Aline is helping us innovate our quality program and take it to the next level.Sean Purser, Chief Quality Officer, ATRIA SENIOR LIVING
