Aline vs. ALIS: A 2024 Comparison Guide

When it comes to software for running the day-to-day of your senior living community, you have options. But when you compare Aline vs. ALIS, you’ll quickly see that Aline is a unified senior living software powerhouse that can effortlessly help improve key aspects of your business, from sales to operational performance.

As you’ll see, Aline has features ALIS lacks that can make your job easier, whether it’s configurable reports, automatic updates across the suite, or leasing capabilities. Read on to learn more about Aline and ALIS.

Aline vs. ALIS Comparison Chart

In a direct comparison, Aline and ALIS have some similar offerings. Here’s a quick breakdown of each, but read on to learn how Aline consistently outperforms ALIS in almost every category.

Feature	Aline	ALIS	Winner
Sales and Marketing			Aline
Leasing, Billing, & Accounting			Aline
Care			Aline
Engagement			Aline
Operational Performance			Aline
Customer Support			Tie
Integrations			Aline
Mobile app			Aline
Demo			Tie

Aline vs. ALIS: Key Features Comparison

Aline and ALIS are both software solutions for senior living, but Aline’s features are more robust. They allow your team to operate at the highest level and provide excellent care to your residents while supporting your staff. ALIS will get the job done if your focus is on getting the job done and nothing more. 

Sales and Marketing

Both Aline and ALIS sales and marketing software offer CRMs designed for senior housing, although Aline’s can be used for multiple senior living settings, including independent living, assisted living, memory care, skilled nursing, and home health. 

What makes Aline’s sales and marketing software stand out from its competitors is its comprehensiveness — it hosts an entire arsenal of tools that can empower your sales team as they work to turn leads into residents. In addition to Aline’s senior living CRM software, Aline also offers senior living sales training, marketing automation specific for senior living, and a senior living contact center in their sales and marketing family of software. 

Meanwhile, ALIS’ sales and marketing software is just a CRM. This means their CRM could be reliable for managing sales tasks and tracking your sales team quotas, but it lacks training and support features to help your team level up their sales. Within their CRM, you can track census information, access resident health records, and view staff files in one place.

Leasing, Billing & Accounting

Aline Leasing & Billing and ALIS RevOps are billing solutions for senior living management. Both software allow you to manage billing tasks and generate reports.

The biggest advantage of Aline’s Leasing & Billing software is its seamless integration with our CRM and care software offerings, which helps prevent revenue leakage. For example, if a resident’s care level is changed in Aline Care, the new billing rate is automatically updated in Aline Leasing & Billing in real time. Not only does this save data entry time, it also ensures you never miss a care change in billing again.

As the name suggests, Aline Leasing & Billing also has leasing capabilities, including auto-populating leasing templates. It also integrates with eSignature for legally binding lease execution in a single platform.

Aline also offers additional financial software, Aline Accounting, which provides more extensive financial reporting than ALIS RevOps. With Aline Accounting, you can generate more than 150 configurable reports that make communicating financial insights at both the property and portfolio levels a breeze.

ALIS RevOps can streamline your monthly revenue cycle and allows you to track and report on occupancy. But you’ll need to purchase additional third-party software to manage leasing, collect signatures, and create configurable reports that can level up your financial reporting.

See a head-to-head feature comparison for Aline and ALIS’s leasing, billing, and accounting software in the chart below:

Leasing, Billing, & Accounting Feature	Aline	ALIS	Winner
Census Tracking			Tie
Occupancy Reporting			Tie
Rate Management			Aline
Resident Billing and Notices			Tie
Real-time Billing for Care and Service Changes			Aline
Supplemental Payor Management			Aline
Online Payments			Tie
Digital Lease Templates			Aline
Data Sharing Capability			Aline
Financial Insights Reporting			Aline
General Ledger		Integrates with third-party general ledgers	Aline
Accounts Payable			Aline
Accounts Receivable			Aline
Configurable Workflows and Financial Reports			Aline

Both Aline and ALIS’ care software work to ensure safety and compliance, minimize stress for your care team, and improve communication with your residents and their families. 

Care

Aline’s care software is so complete that we couldn’t contain it in one software offering: Aline Care and Aline eMAR. Aline Care, our point-of-care software, has mobile and offline capabilities, so your team can stay up-to-date even if WiFi goes down.

When used with Aline Leasing & Billing, it automatically updates a resident’s billing information to prevent revenue leakage. You can also manage community infection data. And rest assured that we will secure all your residents’ data with our ONC Certification. 

Aline eMAR integrates with more than 175 pharmacies to automate medication ordering and refills, saving your care team valuable time and money. According to the U.S. Centers for Disease Control, 84% of adults over 60 take at least one prescription drug each day. Aline MAR is built to help your team safely and efficiently manage medication and track medication administration, treatments, and care tasks in one streamlined workflow.

ALIS Clinical & eMAR could do the job if you’re just looking for incident management, integrated assessments, care planning, and medication management tools. This means you won’t be able to integrate the software with as many pharmacy partners, work offline indefinitely, or see automated prescription change logs like you can with Aline.

Care Software Feature	Aline	ALIS	Winner
Color-coded, time-based workflows			Aline
Multi-dose package scanning			Aline
Pharmacy-centric integration			Aline
175+ pharmacy partners			Aline
Centralized, real-time reporting			Aline
Automated alerts			Tie
Allows offline work indefinitely			Aline
Narcotic Inventory Management			Aline
Automated Rx Change Logs			Aline

Engagement

Senior living care isn’t just about providing medical care. It’s also about ensuring residents enjoy their stay by providing social activities and reassuring family members about their loved ones through communication. And Aline Engage and ALIS Connect both cater to this, allowing you to tackle the following tasks:

• Communicate with residents and their families.
• Share dining menus and activity calendars.
• Collect payments.

What makes Aline Engage stand out is its RSVP and attendance tracking capabilities. This unique offering allows you to better plan resident activities and monitor resident participation to keep an eye on their engagement levels. It also boasts a staff directory and allows you to send individual and community-wide emails, newsletters, and surveys. And the best part? It’s mobile-based, so you can do it all on the go.

If you use social media frequently, ALIS Connect might be worth exploring. The software includes social media capabilities, so you can handle all your social media tasks — including creating posts, uploading photos, and tagging specific residents or product types — in one place.

As you can see in the chart below, however, Aline Engage has more features to streamline engaging residents and their families.

Engagement Software Feature	Aline	ALIS	Winner
Communicate with families and residents			Tie
Share dining menus + activity calendars			Tie
Activity RSVP and attendance tracking			Aline
Resident care updates for family members			Aline
Staff directory			Aline
Individual and community-wide emails, newsletters, surveys			Aline
Payment portal			Tie

Operational Performance

Aline and ALIS both offer senior living operational performance software to help you drill down to the data that matters, whether it’s the community, state, or portfolio levels. 

Aline Operational Insights unifies all your data from every aspect of your portfolio in configurable reports so you can see exactly what you need to see. Whether you’re analyzing data based on your entire portfolio, a specific community, or even down to a specific resident or staff member, our software has you covered.

Aline Quality is a separate operational software that allows you to run audit reports and generate corrective action plans. You can configure surveys, write corrective action plans and assignments, and generate site visit reports.

ALIS HQ includes a feature that allows you to do a corporate health check, where you can see company and community census, analyze the length of stays, and track move-ins, move-outs, and residents on leave.

However, it lacks some features of Aline that may lead you to miss important information. For example, Aline Operational Insights includes software utilization tracking. This can help you see where you’re paying for software your team doesn’t need or identify places where your care team may need more training. 

For a complete comparison of Aline Operational Insights and ALIS HQ, see the chart below. 

Operational Insights Software Feature	Aline	ALIS	Winner
Access to organization-wide data			Aline
KPIs from sales to care to operations			Aline
Pre-built reports with the flexibility to adjust and filter data			Aline
Segment and filter data capabilities			Aline
Pre-built reports with flexibility to adjust and filter data			Aline
Multiple data visualization modes (dashboards, charts, graphs, leaderboards, etc.)			Aline
Track software utilization			Aline

Aline vs ALIS: Other Considerations

Sizing up key features offered by Aline and ALIS is just the start. Before making your buying decision, consider these facets of senior living software.

Customer Support

Both Aline and ALIS consistently receive positive reviews for their responsive customer support.

Aline and ALIS also assign you a representative to guide you through data and training services when onboarding and ALIS does offer a train-the-trainer model “self-onboarding” model. However, this could put you at a distance from receiving human guidance.

If you need help, support is available 24/7 for both Aline and ALIS. You can email your dedicated support representative, fill out the online contact us form, or consult their online training libraries. 

Integrations

Third-party integrations are the key to making your senior living software work with the rest of your tech stack. Without them, you may end up with data silos and communication hiccups that can slow or even stop key decisions.

Aline has over 100 integrations, including Medi-Span to manage residents’ drug data, Aiva for engaging with residents, and Groove Technology Solutions for digital signage. For comparison, ALIS has just over 50 integrations at the time of this writing. 

Mobile App

Your staff, residents, and their families are almost always connected to a device, but it isn’t always a computer. For maximum utilization, you need senior living software with a fully developed app. 

Both Aline and ALIS have a mobile app for Android and iPhone. Aline users love how easy and fast it is to create a new resident dashboard in the Aline Care app. 

Demo

Purchasing senior living software is a big commitment, and you want to make sure it has the features you need. A product demo is a great way to ensure the product you purchase can help you meet your goals.

Both Aline and ALIS offer demos of their software. When you contact Aline about a demo of any of our products, a dedicated sales specialist will contact you to set up a discovery call. During this call, we want to hear all your pain points so we can craft a customized solution based on your needs, not what we think your problems are. We’ll then schedule a demo crafted specifically for your needs. Just let us know which software products you’re interested in, and we’ll do the rest!

Opt for the Best ALIS Alternative

When comparing Aline vs ALIS, it’s easy to see that Aline has a more complete set of features that can propel your senior living community operations. 

That’s because Aline was developed by senior living operators who understand firsthand the complexities of managing a senior living community. It manages the complete resident lifecycle, from prospect to resident, and community operations and financials, all in one place. Plus, our open architecture means we can play nice with your existing tech stack. 

FAQ

Learn more about Aline and ALIS with the answers to these questions.

Which Is More User-friendly, Aline or ALIS?

Aline is designed to be powerful yet simple so it’s easy for everyone on your team to use while still being configurable to your needs. Data is easy to access, and it’s fast and easy to create new resident dashboards. 

ALIS is also praised for being easy to use and intuitive, especially on their mobile app. 

Does Aline Offer eHR Tools?

Aline is a holistic senior living operations tool designed for any care provider in your community to access records. 

Aline Care and eMAR support the following actions:

• Vital signs
• Progress notes
• Diagnoses
• Medications
• Allergies
• Insurance

What Support and Training Is Available When Switching to Aline?

Aline provides all our customers access to Aline Academy, a self-guided training resource with interactive lessons. You’ll also have access to tooltips and tours within the software.

We also provide live webinars and on-site training when your software goes live. Webinars can be recorded and stored in your Aline Academy library for easy reference.

A dedicated Customer Success Manager will guide you through the onboarding process and support you every step of the way. We also offer quick response times through our Aline Customer Center. 

How Long Does It Take to Transition to Aline?

The entire transition time may vary by specific product, but in general, you can expect it to take about eight weeks. Our recommended onboarding process includes:

• Two weeks for planning and discovery
• Four weeks of setup and data migration
• Two weeks of training and launch

I Don’t See a Lot of Reviews for Aline on Software Review Sites. Why Is This?

Three senior living powerhouses — Enquire, Glennis, and Sherpa — united in 2023 to form Aline. We combined nearly 20 years of experience in the senior living space under one umbrella to accelerate the senior living industry, and we continue to look for new ways to drive higher returns for owners and investors while improving care for residents. 

More than 5,700 communities worldwide trust Aline to help them combat the industry’s unique challenges. Learn more with the Senior Living Software Buying Guide.

Find out how Aline can help improve sales, marketing, care, accounting, billing and leasing, operational performance, and so much more. Book an Aline demo and see for yourself today!