The controlled substance management feature of the eMAR platform was instrumental in identifying a situation where narcotics were being diverted.
The Aline Resident and Family App started out as a social and communication tool and grew to include vital health updates.
With dozens to hundreds of seniors to care for every day, keeping track of who needs which medicine and when is a monumental task for operators including…
Heritage Senior Living received a high level of daily inquiries and needed consistency in their data entry and reporting capabilities.
The team sought support not just for CRM, but also in training team members in Prospect-Centered Selling®
The company moved from paper-based solutions to an integrated system for CRM, Contact Center, eMAR, resident care, billing and financials.