Aline Innovation Summit 2026 Launchpad

Registration
4:00 – 5:30pm

_{Lobby, 1st Floor}
Registration Opens
Pick up your badge, tote bags, swag, and more.

Networking
5:30 – 7:30pm

_{Grand Terrace, 4th Floor}
The Ascent Welcome Reception
Kick off the Aline Innovation Summit with drinks, great conversation, and a first look at the energy that will carry us through three days of learning, connection, and collaboration.

Film Screening
8:00 – 9:45pm

_{Star C, 2nd Floor}
The Green Bench: An Evening Film Screening – Presented by: Schlegel Villages
An optional evening experience featuring a special presentation of Schlegel Villages’s documentary — a moving story about how community connection can transform the aging experience

Breakfast & Registration
7:30 – 8:30am

_{Star A, 2nd Floor}
Breakfast
Enjoy a complimentary breakfast to fuel up for the trail ahead.

_{Wynne B, 2nd Floor}
Registration Open
Pick up your badge, tote bags, swag, and more.

General Sessions
8:30 – 9:30am

_{Star A, 2nd Floor}
Road to the Summit: Aline’s Platform Vision and Innovation Roadmap – Brandon Logsdon
A comprehensive look at the enhancements, partnerships, and strategic direction Aline is bringing to operators navigating today’s most critical industry challenges.

Keynote
9:30 – 10:45am

_{Star A, 2nd Floor}
The Hero Effect – Kevin Brown
A powerful call to action for senior living leaders and caregivers to show up fully, serve at the highest level, and recognize that the people in this industry are the heroes who make aging better.

General Sessions
11:00 – 12:00pm

_{Star A, 2nd Floor}
Amplifying the Human Touch: How AI Helps Sales Teams Capture Every Opportunity – Erin Hayes, Nitin Somalwar, Kristen Heilman
Discover how AI-powered contact center tools help senior living teams spend less time on admin and more time on conversations that turn inquiries into move-ins.

Award Ceremony
12:45 – 1:15pm

_{Star A, 2nd Floor}
Elevate Aging Together: Awards Luncheon
Celebrating the operators, teams, and individuals who exemplify what it means to elevate aging. Featuring a special presentation from Schlegel Villages on the Green Bench Movement.

General Session
1:15 – 2:00pm

_{Star A, 2nd Floor}
The Green Bench: A Movement Any Community Can Start – Megan Putt, Liz Szpakowski, Nicole Andreatta
Featuring a special presentation from Schlegel Villages on the Green Bench Movement.

General Session
2:15 – 2:45pm

_{Star A, 2nd Floor}
Capital, Operations & the Future of Senior Housing: A Fireside Chat – Brandon Logsdon, Sukhi Signh
An intimate conversation exploring the bold ideas, hard truths, and shared vision driving the future of senior living.

Breakout Sessions
3:00 – 3:45pm

_{Star D1 / Trailhead One, 2nd Floor}
The Conversion Code: Winning the Tour-to-Move-In Battle – Sara Boardman, Dylan Pattenaude, Tripp Higgins
Learn the operational habits that consistently improve tour effectiveness and follow-up discipline.

_{Star D2/ Trailhead Two, 2nd Floor}
Optimizing Frontline Care Capacity – Wes Carroll, Kimberly Severns-Jones, Jen Johnson
Explore how Aline Clinical helps manage frontline care resources and accelerate outcomes across your communities.

Breakout Sessions
4:00 – 4:45pm

_{Star D1 / Trailhead One, 2nd Floor}
Micro Metrics of Prospect-Centered Selling – Landry Arnold, Megan Putt, Liz Szpakowski
The small operational habits and metrics that consistently drive sales success.

_{Star D2/ Trailhead Two, 2nd Floor}
From Info to Action: Communicating the Right Message with Connected Data – Dave Webb, Sean Leonard, Heather Salazar
Learn how connected data enables marketing teams to nurture prospects with custom messaging to engage and move prospects through their journey faster.

Networking
4:45 – 6:00pm

_{Star Foyer, 2nd Floor}
Cocktail & Connect: Partner Showcase
Grab a drink and explore the expo floor as our sponsor partners demo their solutions, spark conversations, and show you what’s possible when the right technology works alongside Aline.

Film Screening
8:00 – 9:45pm

_{Star C, 2nd Floor}
The Green Bench: An Evening Film Screening – Presented by: Schlegel Villages
An optional evening experience featuring a special presentation of Schlegel Villages’s documentary — a moving story about how community connection can transform the aging experience

Breakfast & Registration
7:30 – 8:30am

_{Star A, 2nd Floor}
Breakfast
Enjoy a complimentary breakfast to fuel up for the trail ahead.

_{Wynne B, 2nd Floor}
Registration Open
Pick up your badge, tote bags, swag, and more.

General Sessions
8:30 – 9:30am

_{Star A, 2nd Floor}
State of Senior Living: Industry Trends + Know Your Industry Challenge – Brandon Logsdon, Craig Simons
An energizing kickoff that blends the latest senior living trends and benchmarks with a fast-paced interactive challenge that gets everyone thinking and talking.

Breakout Sessions
9:45 – 10:30am

_{Star D1/ Trailhead One, 2nd Floor}
Self-Service Reporting:Empowering Your Team to Answer Their Own Questions – Gabe Melchor, Carrie Emerson
Learn about self-service analytics capabilities in Aline that empower you to build custom dashboards for your organization.

_{Star D2/ Trailhead Two, 2nd Floor}
Marketing ROI Mastery: Eliminating Waste & Proving Value – Kellie Rash, Robin Visser, Joe van Kampen
Learn how to measure marketing performance and allocate spend more effectively.

_{Star D3/ Trailhead Three, 2nd Floor}
The Full Picture: Tracking Healthcare Outreach – Susan Engeman, Estella Vandeventer, Heitor Barcellos
We’ll explore how Aline CRM brings together referrals, outreach and outcomes in one unified platform, providing complete data to make strategic business decisions.

Breakout Sessions
10:45 – 11:30am

_{Star D1/ Trailhead One, 2nd Floor}
AI in Action: Smarter Decisions Inside the CRM – Dawn Guttman, Dylan Pattenaude
See how emerging AI capabilities help sales and admissions teams prioritize prospects, identify next steps, and manage their pipeline more effectively.

_{Star D2/ Trailhead Two, 2nd Floor}
Stages of Readiness: Aligning Sales Strategy with Prospect Intent – Trevella Glesson, Joshua Bentley
Learn how sales teams adjust outreach, messaging, and follow-up strategies based on where prospects are in their decision journey.

_{Star D3/ Trailhead Three, 2nd Floor}
The Science of Senior Living Sales: Evidence-Based Sales Management That Predicts Occupancy Performance – Suzi Moreland, Tracy Polacheck, Matt Murphy

We’ll introduce an evidence-based sales management framework centered on Time in the Selling Zone®, worked lead load, and average selling time per prospect to uncover the hidden operational patterns driving results.

General Session
11:45 – 12:30pm

_{Star A, 2nd Floor}
Partners Perspective Luncheon – ActiveDEMAND, SenioROI
Enjoy lunch while hearing short, punchy perspectives from our sponsor partners – each sharing a fresh idea, real-world insight, or innovation you can bring back to your community.

_{Star A, 2nd Floor}
Green Bench Recipient Award – Schlegel Villages

General Session
12:30 – 1:15pm

_{Star A, 2nd Floor}
The Aline Roadmap: Innovation in Motion – Erin Hayes, Nitin Somalwar
A look at the latest platform enhancements already delivering results for operators, plus a preview of what’s coming next.

Breakout Sessions
1:30 – 2:15pm

_{Star D1 / Trailhead One, 2nd Floor}
Building a Strong Data Foundation for Smarter Admissions Decisions – Erin Hayes
Learn how structured referral workflows and connected data support smarter admissions decisions.

_{Star D2/ Trailhead Two, 2nd Floor}
Inquiry ≠ Opportunity: Why Your Conversion Rates May Be Lying to You – Suzi Moreland
Every senior living organization talks about “New Leads” – but what if your lead numbers are fundamentally wrong? In this eye-opening session, discover how counting every inquiry as a lead distorts conversion rates, hides marketing waste, and creates misleading sales performance metrics. Learn how leading organizations are redefining the top of the funnel using “Pre-Leads” to separate real opportunities from spam, vendors, job inquiries, and unqualified prospects – unlocking cleaner data, smarter marketing decisions, and more accurate forecasting. If your team is measuring success by lead volume alone, this session may completely change the way you view your CRM data.

Breakout Sessions
2:30 – 3:15pm

_{Star D1 / Trailhead One, 2nd Floor}
The Retention Blueprint: Understanding the Drivers of Length of Stay and Preventing Avoidable Move-Outs – Sara Boardman, Eilleen Aldridge, Matt Murphy
Explore how operators analyze patterns influencing retention and resident longevity. Identify early risk signals and learn strategies to improve resident retention.

_{Star D2/ Trailhead Two, 2nd Floor}
Resident Care Innovations: Improving Care Workflows and Outcomes – Tracy Leary, Jen Johnson, Karen Devaney
Discover new approaches to care coordination, documentation, and operational alignment across care teams.

General Session
3:30 – 4:30pm

_{Star Foyer, 2nd Floor}
Senior Living 2030: What Are We Building Toward? – Brandon Logsdon
A candid executive roundtable exploring how operators are thinking about staffing models, consolidation, technology, and rising demand for care as the senior population grows.

Networking
6:30 – 9:30pm

_{Off-site: Sidecar Social}
Summit Send-Off
Cap off AIS 2026 with the biggest party of the conference — an unforgettable closing night of drinks, great company, and one last chance to connect with the people who made it all happen.